Windscreen Replacement or Repair?

It depends on the type, size and position of the damage on your windscreen.

  • Zone A Damage up to 10mm – no bigger than a 5p coin
  • All other zones damage up to 15mm – 25mm – a 2p coin

If you are confused, the best thing to do is send us a photo of the chip, either via email to or via WhatsApp to +44 7734 099 912, and we will let you know if and when it can be done.

Windscreen Repair Guide

How do we repair your windscreen?

If the damage on your windscreen is small enough, we will do our best to repair it. The first step is that our qualified technician will clear all the debris from the crater. The crater is then opened up using a precision drill. Following this, an acrylic resin is injected into the area of the damaged glass. This is then treated with a UV light and a vacuum to ensure the resin spreads and fills the rest of the damaged area. This ensures the strength is restored and provides the reassurance that the windscreen will react in a collision the way the original glass was intended.

AVG Windscreens only works with Esprit, the pioneers of the windscreen repair industry, and carry out all their work in accordance with the British Standard Code of Practice BS AU 242a:1998. What this means in practice is that with AVG Windscreens, you can trust that you are in safe hands.

Should I get my chip repaired?

Yes, yes, yes. The reason is that it will restore both strength and optical performance in a much more cost effective manner. Moreover, if you have comprehensive windscreen cover, it will cost you nothing – since the insurance company will foot the bill.

Most cracked windscreens begin as a chip. A chip repair is the best way to save yourself time and money. The advantages of repair compared to replacement are low material cost and much lower vehicle downtime (20 minutes from start to back on the road).

The major disadvantage is that some repairs (especially if they have been ignored for a long time) leave a small mark – similar to a “spec of dust” at the end. However, our technicians are fully trained, and will usually make the repair invisible to the naked eye.

» Contact Us

Whether it’s a quote or just advice your after we are here to help you 24 hour a day, 7 day a week, 365 days a year.

Call us now free of charge on:

0800 092 8692

Types of Chips

Windscreen Crater Chip

Maximum diameter 5mm

Windscreen Horseshoe Chip

Maximum diameter 25mm

Windscreen Star Chip

Maximum diameter 30mm

Bullseye Windscreen Chip

Maximum diameter 20mm